April 3, 2011
Volvo Powertrain North America Charlie Held, case manager, customer satisfaction, is the February employee of the month for Volvo Powertrain North America. Held has worked for the company for 39 years, working to improve product quality. He continues to head the US10 Quality Action Group, effectively reducing lead time to identify and resolve quality issues. Fahrney-Keedy Joseph Dahms, Ph.D., is the new chairman of the board of directors for Fahrney-Keedy Home and Village, Boonsboro.