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Jefferson County Frontier Communications customers lose service Sunday

July 07, 2013

CHARLES TOWN, W.Va. — About 5,000 Frontier Communications customers in Jefferson County, W.Va., lost service Sunday when a fiber line broke, officials said.

Frontier Communications spokesman Dan Page said the line broke in the Harpers Ferry, W.Va., area but it is not clear what caused the break, which disrupted telephone and Internet service.

Crews started working on the problem early Sunday and service was restored around mid-afternoon, officials said.

A Jefferson County 911 spokesman said customers in Charles Town, Shepherdstown, Harpers Ferry and Bakerton, W.Va., were affected by the service disruption.

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