What's Wrong With This Picture?

July 29, 2012
  • Shown is a crack in the pavement and pothole along Md. 144 at Western Maryland Parkway in Hagerstown.
By Andrew Schotz

The problem: A crack in the pavement along Md. 144 in Hagerstown was growing longer and deeper, turning into a full-fledged pothole. It was becoming a potential hazard for traffic in that area, especially vehicles going north on Western Maryland Parkway after crossing Md. 144.

Who fixed it: Maryland State Highway Administration

What they say: The Herald-Mail contacted the SHA about the pothole on Wednesday morning, sending a photo and explanation by email.

About three hours later, Heather Keels, an SHA district community liaison for Washington County, wrote back to say the pothole was patched. She sent a photo as proof.

Keels used to work for The Herald-Mail and handled most of the newspaper’s “What’s Wrong With This Picture?” reports as part of her beat. In her new job, she has responded to a few “What’s Wrong With This Picture?” requests from The Herald-Mail.

Keels said she reported The Herald-Mail’s question to the Hagerstown shop at 11:30 a.m. Wednesday and the pothole was patched by 12:30 p.m.

“We definitely try to be responsive to those types of tips,” she said.

— Compiled by Andrew Schotz

If you are aware of a safety problem, a major annoyance or a pet peeve that one of our governmental bodies, an agency or an organization is responsible for fixing, send the information, and a photo if you have it, to:

What’s Wrong With This Picture

c/o The Herald-Mail newsroom
100 Summit Ave.
Hagerstown MD 21740

You can email the information to Please include a phone number where we can reach you.

Editor’s note: Each Monday, The Herald-Mail will highlight an infrastructure issue or other problem and will try to find out what is being done to fix or improve the situation. We will not tackle situations involving neighborhood or domestic disputes, or consumer problems.

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