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City Hospital nurse earns Quality Service Award

April 15, 2012
  • City Hospital's February Quality Service Award winner, Brandy Long, center, is shown with Anthony Zelenka, chief administrative officer, left, and Debra Rohrbaugh, patient flow coordinator.
Submitted photo

MARTINSBURG, W.Va. — Brandy Long, RN, was named City Hospital’s Quality Service Award winner for February.

Each month, the hospital’s Service Award Committee selects an employee to receive the award.

Long, a nurse in the Intensive Care Unit, was nominated for her efforts to assist an 18-year-old patient who was recently diagnosed with diabetes.

According to the nomination form, Long went above and beyond to assist the patient with diabetes education. She was observed speaking on the telephone with the patient after he was discharged, making sure he followed discharge instructions.

“Throughout our discussion, she portrayed the utmost empathy for this young man,” said Dana Stewart, RN, a colleague who nominated Long. “I believe she touched his young life, and made a tremendous difference in how he views his disease and his world.”

Criteria for selection as a Quality Service Award recipient includes demonstrating a consistently high level of productivity and quality of work, along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the City Hospital community; and meeting the criteria for the WVUH-East mission, vision and values.

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