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Social Security office in Hagerstown to reduce hours, effective Aug. 15

July 22, 2011

HAGERSTOWN — Effective Aug. 15, the Hagerstown Social Security office will be open to the public Monday through Friday from 8:30 a.m. to 3  p.m., a reduction of 30 minutes each weekday.

While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face service with the visiting public without incurring the cost of overtime, the agency said in an emailed release.

“Congress provided Social Security with nearly $1 billion less than the President requested for the budget this fiscal year, which makes it impossible for the agency to provide the amount of overtime needed to handle service to the public as we have in the past,” Michael J. Astrue, Commissioner of Social Security, said on the Social security website at www.socialsecurity.gov.

Most Social Security services do not require a visit to an office, the agency said.

For example, anyone wishing to apply for benefits, sign up for direct deposit, replace a Medicare card, obtain a proof of income letter or inform the agency of a change of address or telephone number may do so at www.socialsecurity.gov or by dialing the toll-free number, 1-800-772-1213.  

People who are deaf or hard of hearing may call TTY number, 1-800-325-0778.

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