Q: We have heard that SCORE is launching a new national website. Can you provide readers with some of the details about the launch?
A: We are launching a new website to help further the success of small businesses nationwide. The new website will enhance the Web experience of small-business owners and SCORE volunteers. It will also provide access to more dynamic features and tools.
Features will include:
- Access to a nationwide list of mentors by skill, industry and geography so you can find the mentor that meets your specific needs.
- Multiple ways to connect with mentors — in person, video, email and chat — so you can communicate in a way that is best for you.
- Training and template ratings to help you select the best tools available at any stage of your business cycle.
- Client-tailored content based on your specific profile to deliver information that matters most to you.
The new website will not only tackle the issues identified by clients — removing clutter, simplifying navigation and providing a more robust search capability — but add additional features and functionality. The new website will provide a more contemporary design that will make it easier for clients to schedule mentoring, get questions answered, find training events, locate business tools and templates, and connect with SCORE chapters nationwide.
Our local chapter website (www.scorehagerstown.org) will be incorporated into the overall website updates with new features and functionality that will provide simplified navigation, client scheduling and more. Our design will be changing and will include all of the existing features plus some new ones, thus providing you with more tools to be more successful.
SCORE conducted focus groups in December 2009, and an online survey of more than 1,000 clients in January 2010, to understand how clients interact with the current website and what suggested changes were most prevalent. The new website is expected to launch April 29 at www.score.org.
What you can do
SCORE wants to help as many small-business owners as possible.
You can help by telling other small business owners about how SCORE can assist them and by referring them to the Hagerstown SCORE chapter’s website and office phone, 301-766-2043.
Services include no-cost individual and group mentoring, networking roundtables, and low-cost workshops and seminars.
Robert A. “Bob” Poor is a local small-business owner/operator. He is a small-business counselor and a regular contributor to the Ask SCORE column. Questions may be emailed to him at email@example.com or sent by mail in care of The Herald-Mail, P.O. Box 439, Hagerstown, MD 21741, ATTN: Ask SCORE column.