BOONSBORO — Some residents in the Boonsboro and Keedysville areas were unable to make phone calls Friday evening outside of their 432 exchange code, including 911 calls, due to damage to a telephone line, Washington County Emergency Services Director Kevin L. Lewis said.
Verizon restored service to customers by late in the evening, a company spokeswoman said.
The outage affected both land lines and cell phones in the 432 exchange area, or the area in which phone numbers begin 301-432-, Lewis said.
In that area, calls would connect only to other phone numbers beginning with 432, he said. To make a cell phone call to a number outside that exchange, the user had to leave the Boonsboro-Keedysville area, he said.
The problem resulted from a Verizon fiber line being cut during work to repair a water-main break in the area of North Main Street and Stouffer Avenue in Boonsboro Friday afternoon, Lewis said.