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Susquehanna Bank to cut back branch, move headquarters

December 13, 2009|By ANDREW SCHOTZ

HAGERSTOWN -- Susquehanna Bank is preparing to scale back its downtown Hagerstown branch and move to a new headquarters building.

The bank has a full-service branch and its local headquarters at 59 W. Washington St.

Starting Jan. 4, the branch only will be open as an outside teller window, where common transactions can be done.

Susquehanna spokesman Steve Trapnell said the volume of customer traffic at that branch has dropped. Also, there are other branches within a few miles.

At around the same time, Susquehanna will move its local headquarters from West Washington Street to Dual Highway.

In a notice to customers, Susquehanna says the new local headquarters and full-service bank branch at the Ghattas building on Dual Highway will open on Jan. 9.

Effective the same day, the hours at another branch on Dual Highway near Edgewood Drive will be cut back.

The new headquarters will be a 55,000-square-foot building that Ghattas Enterprises built where the Red Horse Steak House & Anvil Bar once stood.

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Trapnell said in a voice-mail message that Susquehanna will lease about 22,000 square feet in the Ghattas building. The current headquarters is about 15,000 square feet.

About 40 bank branch and headquarters employees will move from West Washington Street to the Ghattas building, which also will house a bank branch.

Susquehanna used to open its walk-up window on West Washington Street for limited hours, then shut it down.

To reopen the window, it will make alterations.

Stephen Bockmiller, Hagerstown's zoning administrator, said Susquehanna will add a ramp to make the window accessible to people using wheelchairs.

Also, the drawer will be lowered and a handrail will be added.

The city's Historic District Commission agreed to those changes last month.

The branch hours on West Washington Street currently are 9 a.m. to 3 p.m. Monday through Friday, Trapnell said. The new hours for window transactions will be from 9 a.m. to 2:30 p.m.

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