Snyder feels at home at Western Maryland One-Stop Job Centers

April 04, 2008|by MARLO BARNHART

HAGERSTOWN -- With the Jan. 31 retirement of Shanon Wolf, Suzette Snyder has taken on the job of labor exchange administrator in the Western Maryland One-Stop Job Centers.

And there is some irony there.

After a stint with Jamison Door Co. as customer service/sales manager, Snyder was laid off. "I used the Job Center and they had an opening working with Department of Social Services customers," Snyder said.

She had that job for four years and then was supervisor for two years. In February, Snyder took over Wolf's position, which covers Washington, Allegany and Garrett counties.

Part of her job involves traveling to the branch offices in Allegany and Garrett counties, but the headquarters is in Hagerstown at 14 N. Potomac St. She supervises about 30 employees.


Born in Martinsburg, W.Va., she later moved to Charles Town, W.Va. She attended Shepherd College, now Shepherd University, married and then continued her education at the University of Maryland in behavioral sciences and later earned a master's in management and administration from Hood.

"I got a job at Fairchild as an industrial engineer," Snyder said.

"It was the A-10 era and things were really busy," she added, referring to the Warthog, a military plane that Fairchild assembled.

Later she worked at Rohr Industries and then B.F. Goodrich as an advanced quality systems manager.

She said she feels that now she is truly in her element at the job center.

"We help people develop skills and to present themselves to be hired," Snyder said. That includes job search techniques and interviewing skills, both for employees and employers.

The One-Stop Job Center works closely with the Western Maryland Consortium, the Department of Rehabilitative Services, Department of Aging, veterans' organizations and DSS.

"They have desks in our offices," Snyder said. "If we can't help someone, we can direct them to work with REACH, Community Action Council and housing agencies."

Rapid response is also a component. The recent closing of the Rayloc plant in Hancock prompted several trips to that company in an effort to ease the trauma faced by the workers.

Speakers are provided for employees and a business relations group is made available for employers, all at no charge to those using the service.

"There are hundreds and hundreds of them involved - this is tax dollars at work," Snyder said.

The mission is to blend economic development, education and employment. "I'm not going to sit back and let these things not work together," said Snyder, who is the Maryland chapter president of the International Association of Work Force Professionals.

Snyder is married to Richard Snyder, and they have two sons and five grandchildren.

ยท The Hagerstown office hours are Monday, Tuesday, Wednesday and Friday from 8 a.m. to 4 p.m. and Thursdays from 8 a.m. to 3 p.m. For more information, call 301-393-8255.

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