MARTINSBURG, W.VA. - With features like motorized work stations that allow workers to stand or sit and nearly double the work space, Berkeley County officials introduced the community Monday to its new 911 center.
The bigger, more sophisticated 911 center comes after officials noticed about a 25 percent increase in call volume over about the last five years.
"Our workload has just increased so dramatically," 911 Central Dispatch Director Mary Kackley said during an open house.
An expansion of the 911 center, which cost about $500,000, gives the center four additional work consoles, allowing it to have about eight work stations, Kackley said.
Each work station has five computer screens and dispatchers work at motorized stations that can be moved up or down depending on whether the dispatchers want to stand or sit, Kackley said.