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Potomac Center accredited

August 02, 2005

Potomac Center in Hagerstown has been awarded national accreditation for a period of two years by the Council on Quality and Leadership.

The center, on Marshall Street, was founded to provide services and support to people with disabilities. The survey was conducted May 17 to 20, and was Potomac Center's 12th accreditation survey since it first was accredited in 1984. Only seven state residential centers in the United States are accredited by the council.

To achieve accreditation, Potomac Center underwent a rigorous review by professionals who interviewed people receiving services, family members and staff, and observed programs and services provided by the center, Potomac Center officials said.

The president of the council congratulated Potomac Center, stating that its "successful participation in CQ's national quality enhancement program demonstrates its commitment to provide services of high quality and its accountability to the people whom the organization serves."

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The council's Personal Outcome Measures, a system designed to assess quality from the consumer's point of view, formed the basis of the accreditation review process. The system ensures Potomac Center's accountability to service users and provides assurances to funders that community resources are used efficiently and comprehensively.

Most of the people living at Potomac Center have profound mental retardation, with many having secondary disabilities. At the center are five homes with three to 15 people living in each. Bedrooms are arranged and decorated according to the needs and desires of each person.

Potomac Center is a state residential facility under the jurisdiction of the Developmental Disabilities Administration, Department of Health and Mental Hygiene. The director of the agency is Steve Smith and the program director is Brent Saunders.

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