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Jefferson County 911 center honored

June 11, 2003

CHARLES TOWN, W.Va. - Jefferson County's 911 center has received an award for its use of a system through which dispatchers offer life-saving procedures over the telephone.

The local 911 service was recognized as an Emergency Medical Dispatch Center of Excellence by the National Academies of Emergency Dispatch.

The National Academies of Emergency Dispatch, based in Salt Lake City, is the dispatch industry's leading certifying and standard-setting body, with more than 30,000 members in 20 countries.

It is the first time a 911 center in West Virginia has received such an award, the organization said.

After local 911 dispatchers receive a medical call and determines what the problem is, the dispatcher turns to a card system which outlines care procedures for every complication.

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Each card takes dispatchers through step-by-step care procedures that can be relayed to the victim or someone else in the home before an ambulance arrives at the scene.

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