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Bartlett was no help

November 04, 2002

To the editor:

Rep. Roscoe Bartlett won his last election riding on the backs of Maryland veterans. A little over two years ago, I sought the help of his staff in Hagerstown to assist me with service connected claims and subsequent appeals I had with the Department of Veterans Affairs in Baltimore. When I went to his Hagerstown office I could not have been treated nicer by one of his female staff members who said she would look into my situation.

For the next several months I was ignored, rebuffed and lied to. Absolutely nothing was done on my behalf. By this time I was completely disgusted and disillusioned. I tried calling his office in Washington and a staffer fielded my call and referred me to someone in Frederick. I am now in my fifth year of this ordeal and the Baltimore VA has had my last appeal since March 2002. I am a five-year active duty U.S. Coast Guard veteran of the Korean War and a member of the American Legion.

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If this is the norm for the way his office handles veterans problems, God help our young service men and women when they have problems and are treated in a similar manner by indifferent politicians and their staffers.

Robert S. Montague

Hagerstown

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