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Exchange policies

December 28, 1999

see also: Many happy returns

Ames




With a receipt You can exchange the item, get a cash card for the full value or get a refund in the same manner in which the item was paid for, i.e. cash for a cash purchase or an account credit for a credit card purchase.

Without a receipt You receive a cash card in the amount of the item's lowest price in the last 30 days.

Hours: 9 a.m. to 7 p.m. today, 9 a.m. to 9:30 p.m. Monday.

The Bon-Ton




With a receipt You get a refund in the same tender as the purchase, i.e. cash for a cash purchase, charge credit for a charge purchase.

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Without a receipt With a valid photo ID, you can either get a credit to a Bon-Ton account or a store credit for the item's current selling price. Without a valid photo ID, you'll be mailed a check for the item's current selling price.

Hours: 7 a.m. to 10 p.m. today, 8 a.m. to 9 p.m. Monday.

Hecht's




With a receipt You can exchange the item or get a refund in the same manner in which the item was paid for, i.e. cash for a cash purchase, an account credit for a credit card purchase or a mailed check for a check purchase.

Without a receipt You can exchange the item or, if you return it, you are credited for the item's lowest price in the last 30 days. You can choose from a credit to a Hecht's charge account, merchandise credit or mailed check.

Hours: 7 a.m. to 10 p.m. today, 9 a.m. to 10 p.m. Monday.

JC Penney




With a receipt You can exchange the item, get a cash refund or have the amount credited to a charge account.

Without a receipt You can exchange the item, have the value credited to your JC Penney charge account or get it in the form of a JC Penney gift card.

Hours: 8 a.m. to 7 p.m. today, 10 a.m. to 9 p.m. Monday.

Big Kmart




With a receipt You can exchange the item or receive cash, credit to your charge card or a gift card.

Without a receipt You can exchange the item or get a Kmart Cash Card.

Other return policies: A receipt is required to return electronics items because many manufacturers require them for warranty purposes.

Hours: 7 a.m. to 10 p.m. today, 8 a.m. to 10 p.m. Monday.

Montgomery Ward




With a receipt You can exchange the item or get a refund for the full purchase price.

Without a receipt You can exchange the item or get a refund for the item's current price.

Hours: 8 a.m. to 6 p.m. today, 10 a.m. to 9 p.m. Monday.

Sears




With a receipt You can exchange the item or return it for a refund.

Without a receipt You can exchange the item for comparable merchandise.

Hours: 8 a.m. to 7 p.m. today, 8 a.m. to 10 p.m. Monday.

Wal-Mart Supercenter




With a receipt You can exchange the item, get a gift card for the value or get a refund in the same manner in which the item was paid for, i.e. cash for a cash purchase or an account credit for a credit card purchase (if you have the card).

Without a receipt You get a gift card in the amount of the item's current scanning price.

Hours: After closing for Christmas, the store in Martinsburg will reopen at 6 a.m. today and remain open 24 hours a day until next Christmas.

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