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Pepsi opens service center in county

November 02, 1998

Pepsi service centerBy BRYN MICKLE / Staff Writer

photo: KEVIN G. GILBERT / staff photographer




WILLIAMSPORT - Shadowed by a massive red, white and blue inflatable soda can looming in the background, the ribbon was cut Monday on the latest addition to the Washington County business community.

Pepsi-Cola and county officials officially opened a new customer repair dispatch center that will handle service calls for 130,000 vending machines, coolers and fountains spread throughout eight Atlantic region states.

The company spent $200,000 to refurbish a section of the 10147 Ferguson Lane facility that also houses the Pepsi's machine refurbishing center.

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The new service center, which employs 15 people, is the company's third facility in Washington County. Pepsi also operates a distribution center on Elliot Parkway.

Bob Baldwin, a member of Pepsi's marketing equipment operations team, said the company chose Williamsport over Baltimore for the new service center.

"This is a sign of our interest and confidence in this area," Baldwin said.

Pepsi officials plan to expand the service center to employ 20 people by the first of the year. Officials said the entry-level positions with Pepsi begin at a "competitive" $22,000-a-year salary.

Customer service representatives in the new center will track equipment placement and coordinate repairs for customers in Maryland, West Virginia, Pennsylvania, Virginia, Delaware, North Carolina, New Jersey and Kentucky.

Pepsi officials said the company employs about 5,000 workers at 57 locations through its Atlantic region and generates an annual $1.2 billion in revenue.

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