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Olsten Staffing Services opens office

July 26, 1998|By SHEILA HOTCHKIN

After years of serving Washington County clients from the Frederick office, Olsten Staffing Service has opened a Hagerstown office in Foxshire Plaza.

"We have always recruited in this market," said Office Manager Shanna Hennie, who also manages the Frederick branch.

The office was designed to be accessible from Williamsport and Waynesboro as well as Hagerstown.

Olsten has already developed relationships with several businesses in this area, said Karen Bush, the account representative.

Some have already worked with the employment agency's Frederick office in the past, while others committed to joining the ranks when the Hagerstown office opened.

When matching employers to jobs, Olsten's staff approaches the task from two sides, Hennie said.

Bush works with the companies, creating a job profile of what the company is looking for and arranging a visit so she can see the premises herself.

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"We want to make sure it's a safe environment for our employees to go into," Bush said.

Meanwhile, agency employees work with job seekers in a similar process.

They begin by prescreening the applicants on the phone, to see if Olsten offers what they are looking for, Hennie said. "We see if we can help them, frankly, before they can come in," she said.

While the company deals with temporary and permanent positions ranging from lower-skilled positions to openings for high level executives, it generally avoids hazardous workplaces, such as construction, Hennie said.

After the initial phone conversation, Olsten employees schedule an appointment to interview the applicant and pull together a detailed file including any skills.

The agency then performs background checks before beginning the process of matching employees to jobs. The profiles are then put into a computer to be matched with employers in what Bush described as a "custom match process."

"We're not just placing warm bodies," she said. "We are placing the right person for the right job."

While Hennie said the largest number of applicants are seeking full-time positions, the firm sees seasonal influxes of various groups.

College students looking for summer employment often surface in the early summer, while the fall includes recent graduates and those looking to change careers.

The Hagerstown office opened on June 26.

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