Questions to ask your natural gas supplier

July 30, 1997

Before signing a contract with a natural gas supplier, Columbia Gas suggests you ask the following questions:

Is the supplier a qualified participant in the Columbia Gas program?

How many customers does the supplier have, and how long have they been supplying natural gas?

Does the supplier's price include all fees and taxes?

Does the supplier offer a budget billing plan?

What will be the length of your agreement?

Is there a penalty if you wish to switch suppliers?

Will the supplier bill you directly or have Columbia Gas do it?

Does the supplier have a toll-free number for service and billing questions?

Customers with questions about the choice program can call Columbia's Energy Marketplace Hotline at 1-888-275-4674.

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