The robber is described as a white man in his 20s with a medium build, who stands 5 feet 8 inches to 5 feet 10 inches.
On the day of the robbery, he was wearing a dark-color, zippered sweatshirt with a hood, gloves, blue jeans and white sneakers.
The Boonsboro branch has been robbed three times in the last year, but Barnhart said Thursday that the heists are random.
"It is a random coincidence," he said. "That's just how it happens. It's not a vulnerable branch. It's a good location."
Hagerstown Trust is not alone. The number of bank robberies in Washington County and throughout the country is on the rise.
The American Bankers Association lists 10 steps banks can take to guard against robberies and protect customers and employees when they do occur:
- Evaluate and enhance internal training.
- Ensure all security equipment, including cameras, dye packs and alarms, works.
- Exchange information with law enforcement agencies and other financial institutions.
- Conduct ongoing risk-assessment studies and conduct regular surveys.
- Ensure your ability to provide police with quality photographs.
- Create and use reward programs.
- Publish photos of bank robbers in all available outlets.
- Support additional resources for local, state and federal law enforcement.
- Request law enforcement officials to conduct employee training and crime awareness seminars.
- Make assistance available to employees and customers who have been involved in a bank robbery.
"We do all those 10 things," Barnhart said.